Author Archive: Customer Service
ROPE HOW-TO GUIDE: using and caring for your rope
The rope is a vital link in the safety and belay chain in both mountaineering and climbing. It is important to take good care of your rope as well as to understand the inherent risks and dangers involved with its use. This how-to guide provides several tips on how to properly use your rope and […]
Continue readingACCESS BOOK #3: Progression basics for via ferrata
This booklet explains climbing via ferrata. Inside are tech tips on how to properly install your lanyards, check your partner, pass intermediate anchors, and stop to rest if you are tired. DOWNLOAD ACCESS BOOK #3
Continue readingACCESS BOOK #2: How to prepare and plan for a ski tour
This guide focuses on planning and preparing for a ski-mountaineering or backcountry tour, including tech tips on ice axe use, how to rappel, providing assistance to your partner(s), and glacier travel. DOWNLOAD ACCESS BOOK #2
Continue readingACCESS BOOK #1: Belaying in a climbing gym
This technique guide focuses on gym climbing, for you to learn and/or review basic top rope and lead climbing techniques, including tying into the rope, the partner check, fundamental belay techniques, and how to clip the rope properly. DOWNLOAD ACCESS BOOK #1
Continue readingSEQUOIA and SEQUOIA SRT safety bulletin
*** THIS ALERT IS NOW CLOSED *** This notice is for the correction of the partial opening problem for FAST automatic buckles on SEQUOIA and SEQUOIA SRT tree care harnesses manufactured before July 2016. Please read the following Notice for full details. Open PDF Notice. The remedy is relatively easy, we will send you compliant […]
Continue readingALERT: Information regarding counterfeit products
Petzl has recently discovered Chinese counterfeit versions of some of their products. There is a significant risk that these counterfeit products could open or otherwise fail at low loads and under normal use: These counterfeit products do not meet UIAA or CE safety standards. These counterfeit products do not meet Petzl safety and quality requirements. […]
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