Category Archives: Product Notices
From time to time Petzl will issue alerts, notices or even recalls for specific products, we will publish them here.
Astro Strap Keepers
*** THIS ALERT IS NOW CLOSED *** Petzl has been advised by some training centres, that there is a sliding effect on the ASTRO ventral adjustment buckles. After investigation, Petzl has reported: ASTRO harnesses have been equipped with aluminium buckles, specially designed to remain smooth during adjustment in a dirty environment. In a clean environment […]
Continue readingPodium Straps Replacement
*** THIS ALERT IS NOW CLOSED *** It has been brought to our attention that on the 2018 Podium (S071AA00), the suspension straps are not as described in the Technical Notice that accompanied the Podium when sold. The loops are intended to be large enough to permit a karabiner to be threaded through them, but […]
Continue readingSEQUOIA and SEQUOIA SRT safety bulletin
*** THIS ALERT IS NOW CLOSED *** This notice is for the correction of the partial opening problem for FAST automatic buckles on SEQUOIA and SEQUOIA SRT tree care harnesses manufactured before July 2016. Please read the following Notice for full details. Open PDF Notice. The remedy is relatively easy, we will send you compliant […]
Continue readingALERT: Information regarding counterfeit products
Petzl has recently discovered Chinese counterfeit versions of some of their products. There is a significant risk that these counterfeit products could open or otherwise fail at low loads and under normal use: These counterfeit products do not meet UIAA or CE safety standards. These counterfeit products do not meet Petzl safety and quality requirements. […]
Continue readingPRODUCT RECALL: ZIGZAG Petzl mechanical Prusik for arborists (D22)
*** THIS RECALL IS NOW CLOSED *** If you still own a ZIGZAG affected by the recall (serial number below 13108******), please contact us to take advantage of the standard exchange procedure for your ZIGZAG. All costs will be covered by Petzl. Note: This standard exchange procedure supersedes all previous compensation procedures. CONTACT US
Continue readingNEWTON HARNESS: Request for Inspection
*** THIS ALERT IS NOW CLOSED *** Request for inspection of the NEWTON harness sternal attachment point During a periodic inspection on a NEWTON harness, improperly positioned safety stitching was found on one of the loops of the sternal attachment point. As a precautionary measure, Petzl is asking all of its customers to inspect the […]
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